When should I have my home inspected for hail damage?

  • A hailstorm comes through your area.
  • You notice that other homes in the neighborhood have sustained damage.

What do I do if my home has hail damage?

  • Contact your insurance claim center to report possible hail damage.
  • Arrange for your contractor to be present with the insurance adjuster at your home. This will eliminate concerns with the extent of the damage, pricing, and measurements.

Will my insurance cover the damage?

  • Generally, homeowners' insurance will cover anything directly damaged by wind or hail and interior damage it causes.
  • You must be able to pinpoint what caused the damage and when it occurred. This is where Champion Roofing can help you process smoothly.


Water Damage

What causes water damage?

Water infiltration can come from many sources in a home, office or commercial building. Leaky roofs, exteriors, windows are common sources that may be caused by storm related damages, natural wear and tear or improper installation. However, the most common sources of water damage are plumbing issues, sewer backups and flooding.

What will happen if the water damaged area does not completely dry?

With so many inexperienced companies claiming to be "water damage professionals", it is very common for a company to come to your home and leave without completely drying the effected areas. For instance; if you hire a restoration company come to your home to dry out your carpet after a broken pipe and they leave even a small amount of moisture, that may be trapped, mold will likey colonize if there is moisture as well as a food source. It is important to hire a contractor with experience to avoid creating a much larger problem than you originally had.

Is my water damage covered by the insurance company?

Most water damage is covered by insurance. Although it greatly depends on how your policy is written. Champion Roofing's insurance division will be happy to assist you.


Do I have to use the insurance company's contractor?

No, the choice is your own and you should choose a company who will look out for your best interests. Your insurance adjuster may recommend a restoration contractor, however it is you choice. Champion Roofing's water damage specialists will be happy to assess the situation and even meet your adjuster on site, to ensure that all your restoration needs are covered and to help keep you from having large out of pocket expenses.

Is there anything I can do while I wait for someone to get here?

Yes. You are required by most insurance policies to take immediate steps to mitigate damages. Your first step is to call Champion Roofing to help photograph and document the damage, if the adjuster can not get there right away. Next you can do the following:

  1. Ventilate wet area
  2. Remove standing water by sponging or blotting
  3. Take up saturated rugs and carpets when wood floors are at risk
  4. Transport computers and artwork to a dry environment
  5. Remove lamps, telephones and knick knacks from wet furniture tops
  6. Open drawers and cabinet doors for interior drying, but do not force open if stuck
  7. Freeze valuable books and documents to retard mold growth
  8. Place aluminum foil squares under wood furniture legs to prevent staining of carpet and absorption by the wood


I have flood water or sewage backup in my home, what should I do?

Raw sewage and flood waters contain bacteria and other micro organisms which can be extremely hazardous to human health Children and pets are especially vulnerable. Absorbent and porous materials that have come into direct contact with contaminated water may times cannot be restored. You DO NOT want to track contaminated material into unaffected areas or turn on your air conditioner of heater as this can spread contaminants through the structure.

What can I expect to happen when you get here?

Prompt action by experienced restorers makes a difference in mitigating structural damage to property. We will concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water.

The equipment we use:

  1. Powerful truck mounted and portable extraction units perform efficient water removal.
  2. Heavy-duty submersible and gas-powered pumps are used for continuous pumping of high level water.
  3. Moisture detectors, hygrometers and other meters measure the extent of moisture saturation. Necessary repairs may then begin when the area is
  4. etermined to be free of excess moisture.
  5. Sanitizing Agents, Germicides, & Anti-Microbial Treatments:
  6. Deodorization products control odors from microorganisms which flourish in excessive moisture
  7. Disinfecting products arrest the growth of bacteria, fungi, mildew, and other harmful microorganisms when in direct contact with the organism.
  8. Specialized Drying Equipment
  9. Industry-grade dehumidifiers reduce humidity levels, producing dry air and minimizing secondary water damage to contents and materials.
  10. High-speed air movers create airflow across walls, carpets, pads, and furniture, which aids in evaporating moisture.

Drying equipment helps to control temperature and humidity levels, which can minimize swelling and warping of floors, walls, and furniture.



What is mold?

Black mold is a greenish-black fungus that colonizes in drywall, carpet, wall paper, fiber-board, ceiling tiles and thermal insulation. The fungus (black mold), before drying, is wet and slimy to the touch. Toxic mold grows in areas where the relative humidity is above 55%. The toxic mold risk is especially problematic in areas where major flooding has occurred. If you think you might have mold in your home, inhaling or touching that toxic mold may cause health problems. Champion Roofing has trained professionals to evaluate your mold and they are equipped to remove molds from your home for a safer and healthier environment.

Should I be concerned about mold in my home or office?

Mold is a naturally occurring part of a healthy ecology. It is common to find mold spores in the air both outside and inside your office or home. In fact, most of the mold that you find indoors comes from outside. The spores are carried in by the air currents and some are deposited in the interior of the building, while the bulk of the spores are carried out of the building by the same air currents. Generally, as long as the indoor mold spore levels are no higher than outdoor levels there are few adverse reactions to the mold. However, according to most experts, as the amount of mold becomes more extensive or mold spore levels become elevated, it can cause allergic reactions, asthma episodes, infections, and other respiratory problems. Mold can also cause structural damage to buildings.


How much mold does it take to make me sick?

That's a difficult question to answer. It's like asking how much sun it takes to cause sunburn. It varies from person to person. For some it takes very little exposure to cause an adverse reaction. A recent news article talked about a little girl that could not be in direct sunlight. To do so would result in severe blistering. On the other hand, some people can be in the sun for long periods of time without any adverse reaction. Also, when someone is severely sunburned, he or she becomes more sensitive, in other words, it takes less exposure the next time to create the same reaction. Likewise, exposure to mold can make someone more sensitive to it. Once a person is removed from the exposure, the reactions tend to diminish. While sun is primarily a dermal exposure issue, with a potential for heat stress, adverse reactions to mold exposure can be dermal or internal due to ingestion or respiration. As a general rule, when you see mold the moisture problem needs to be resolved and the mold removed.